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How pegas88 Handles Your Personal Data

At pegas88, your personal data is handled with a clear purpose: we collect only what we need to run your account, process deposits via DANA, OVO, GoPay or…

Encrypted account dataDANA, OVO, GoPay, QRIS transaction recordsCookie controls in your browserData request via live chatRetention policy: 5 years
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pegas88 How pegas88 Handles Your Personal Data
PRIVACY CONTACT CHANNELS

How to Reach Us About Your Data

You have the right to access, correct, or request deletion of the personal data we hold about you. Our data team responds to all privacy requests within 72 hours. Reach us through the channels below — our live chat is staffed 24 hours a day, 7 days a week, so even if you are in Surabaya at midnight and notice a data concern, a real agent is available. For formal deletion requests, email is the fastest route because it creates a written audit trail that we can act on without delay.

Team online

Live Chat

Available 24/7 directly inside your account dashboard. Start a chat, state your privacy concern, and an agent will open a data-review ticket in under five minutes during normal traffic hours.

Email Support

Send your full name, registered email, and a description of your request to our privacy address. We acknowledge every email within 24 hours and resolve data access or deletion requests within 72 hours of verification.

Account Settings Panel

Log in, go to Account Settings, then Privacy Controls. From there you can download a copy of your stored profile data, update your marketing preferences, or flag a data concern directly to our compliance team.

DATA HANDLING STANDARDS

Six Ways We Protect Your Privacy at pegas88

Every measure below is operational — meaning it is active right now on your account, not a future commitment.

End-to-End Encryption

All data moving between your device and our servers travels over TLS 1.3. Payment tokens for DANA, OVO, GoPay and QRIS are never stored in plain text — they are hashed immediately on receipt and readable only by our payment gateway.

Cookie Control

We use three cookie categories: strictly necessary (session login), functional (language preference), and analytics (aggregate lobby traffic). You can reject analytics cookies via the cookie banner on first visit or through your browser settings at any time.

Account Security Steps

Two-factor authentication is available under Account Settings → Security. We send a one-time code to your registered phone number. Enabling this adds a second verification layer that prevents unauthorised data access even if your password is compromised.

Data Retention Schedule

We keep active account data for the lifetime of your account plus five years after closure, in line with financial record-keeping requirements. Transaction logs linked to QRIS and bank transfer payments are part of this five-year window.

Third-Party Sharing Limits

We share data only with the payment processors required to clear your DANA, OVO, GoPay or QRIS transaction, our fraud-detection provider, and any authority where disclosure is required by law. No data is sold or shared for advertising purposes.

Your Correction Rights

If any stored detail — name, phone number, email — is incorrect, you can update it in Account Settings or ask our live chat team to flag it for manual correction. Changes to payment-linked data require identity verification before they take effect.

Frequently Asked Questions About Our Privacy Policy

Below are the questions we receive most often about how your data is handled at pegas88. Each answer reflects our current practice. If your question is not covered here, our live chat team is available around the clock and can escalate any complex data matter to our compliance desk within one business day.

We collect your full name, email address, phone number, date of birth, and the payment identifiers for your chosen method — DANA, OVO, GoPay or QRIS. We also record the IP address and device type used during registration for security purposes.

We share your data only with payment processors needed to handle your DANA, OVO, GoPay or QRIS transactions, our fraud-detection provider, and any authority requiring disclosure by law. We do not sell your data to advertisers or third-party marketers under any circumstance.

Send a data access request via email or live chat with your registered name and email. We will compile and deliver a full data export to your registered email address within 72 hours of verifying your identity through our standard account confirmation step.

You can request deletion via email or live chat. We will erase your profile data after account closure, subject to retaining financial transaction records for five years as required by applicable regulation. Access to services after deletion depends on local law.

Transaction records linked to all payment methods, including DANA, OVO, GoPay and QRIS, are retained for five years after your account closes. This period is set by financial record-keeping requirements. You may request a summary of your transaction history at any time.

Reject analytics cookies via the cookie consent banner shown on your first visit, or go to your browser settings and clear or block cookies for pegas88.xyz. Strictly necessary cookies that keep your session active cannot be disabled without affecting account functionality.

Reach our compliance team through live chat (24/7) or email. State the specific concern, and an agent will open a formal privacy ticket. We acknowledge all complaints within 24 hours and aim to resolve data-handling disputes within five business days of receiving full details.

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